Agents can apply the Auto in Agency discount to eligible policies directly through the Agent Portal during quoting, or request it through the Customer Experience Team post-issuance. To qualify, the policyholder must have an active Personal Auto Policy (PAP) with the agent or agency.
Eligibility & Rules
- No Backdating: The discount cannot be backdated.
- Eligible Policies: Only Personal Auto Policies qualify. Commercial Auto Policies are not eligible.
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Classic Vehicles: Classic cars are eligible provided they are covered under a Personal Auto Policy.
Adding the Discount During Quoting
- Verify that the quote status shows as Eligible.
- Navigate to the Coverage tab.
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Locate the Auto in Agency question.
- Click Yes to apply the discount.
Adding the Discount to an Issued Policy
If the policy is already issued, submit a request to the Customer Experience Team using the webform.
To complete your request, submit one of the following:
- A copy of the vehicle’s Declaration page
- The following details included in your request:
- Personal Auto Policy number
- Personal Auto Policy carrier name
- Personal Auto Policy term dates
The above is meant as general information. This information does not modify any provisions, limitations, or exclusions expressly stated in any insurance policy. Descriptions of all coverages and other features on this page are necessarily brief; in order to fully understand the coverages and other features of a specific insurance policy, we encourage you to read the applicable policy. Whether an accident or other loss is covered is subject to the terms and conditions of the actual insurance policy or policies involved in the claim. References to general claims handling steps, average or typical premiums, amounts of losses, deductibles, costs of coverages/repair, etc., are illustrative and may not apply to your situation.