1. Type in your email address for your login and click Continue.
2. Click Forgot password?
3. Enter your email address and click Continue.
4. An email will be sent to the email address entered. Once the email is received, open and click on the hyperlink provided.
5. A new page will open with a prompt to enter and confirm the new password. Click Save.
6. A password must meet these requirements to be accepted as the new password:
• It must have at least 12 characters
• It must have at least one special character, such as: ? . _ + ( ) \ - ! @ # $ % ^ & * [ ] { } : ; ' " < > , / | ~ =
• No more than 2 identical characters in a row
• It must Include a mix of lowercase, uppercase, and numbers
For further assistance, contact us via our webform or Live Chat.