Receiving Policy Downloads to Your Agency Management System

IVANS offers a cloud-based data exchange solution that allows Openly to easily and efficiently exchange data with your agency directly into your Agency Management System (AMS). Follow these steps to get started:

  • Add Openly's credentials to your AMS: Review the Company Fact Sheet. It contains all the necessary details to update your system, including NAIC codes, supported policy transactions, and Openly's credential information.
  • Request your downloads: Complete our online request form to initiate the data transfer. Openly must establish an active trading partnership with your agency to deliver policy data to your AMS.

    • For Initial Batches: Select the option to download your full initial batch.
    • For Single Policies: If you only need an individual policy download, select "No-download specific policy / policies only" when answering the Download Initial Batch question.

     

Additional Support

Because data exchanges rely heavily on your specific software configuration, troubleshooting capabilities are limited on our end:

  • AMS Technical Issues: If you experience connectivity issues linking your AMS to Openly's IVANS mailbox, please contact your AMS support provider directly.
  • Internal Escalate: If standard setup steps do not resolve the issue, please contact your agency's Internal System Administrator.
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