IVANS Direct Bill Commission Statement (DBCS) securely transmits your monthly commission statement data directly from Openly into your Agency Management System (AMS). This automates your agency's bookkeeping and ensures your financial records stay synchronized without manual entry. Below you will find answers to common questions regarding eligibility, system setup, and statement troubleshooting.
General Information & Eligibility
Who is eligible for an IVANS Commission download?
- Agencies are eligible if they meet both of the following criteria:
- Subscribed to the IVANS Direct Bill Commission Statement (DBCS) service.
-
Have their IVANS YID successfully stored on file with Openly.
Will this change how or when I receive my actual payments?
- Payment Mechanism: No, this update only changes how statement data is delivered, not how money moves.
- Frequency: No, Openly will continue to distribute commission data on a monthly schedule.
- Daily Policy Downloads: This integration will not alter or interrupt your standard daily policy downloads.
Will Openly's commission delivery process differ from other carriers?
- No, Openly uses the same standard IVANS data transmission process as all other IVANS-integrated insurance carriers.
Agency Management System (AMS) Setup
Do I need to configure commission delivery within my AMS?
- Yes, but the exact steps vary depending on the platform your agency uses. Please contact your specific Agency Management System Support Desk for technical assistance.
What are the specific setup steps for Vertafore AMS360?
- If your agency uses AMS360, ensure your settings match the following parameters:
- Company Tab (Vertafore): Under the Openly Company profile, ensure the Inactive checkbox is unchecked.
-
Underwriting Company Setup:
- Name: Rock Ridge Insurance
-
Short Name:
OP001 -
NAIC Code:
11089(or11089Rdepending on your system requirements)
-
Download Addresses Section: This must be set exactly to
IBM857OPENLY.
Statement Delivery & Duplicate Prevention
Why did I receive my commission statement via both IVANS and email?
- Openly dual-delivers statements through both methods so your agency can choose the workflow that best fits your accounting practices.
Note: Do not manually load the commission statement data you receive via email if you are already utilizing the IVANS download. Doing so will result in duplicate commission transactions within your system. If your IVANS download is active, the email copy is simply for your reference.
Transaction Codes Reference
When reviewing your monthly IVANS Commission report, you will encounter standard industry codes. Use this table for quick translation:
| Code | Transaction Type |
|---|---|
| NBS | New Business |
| PCH | Policy Change / Endorsement |
| XLC | Cancellation |
| REI | Reinstatement |
| RWL | Renewal |
| REW | Rewrite |
| ADJ | Adjustment |
Additional Support
Commission discrepancies after using the IVANS download: An updated delivery method does not change how Openly calculates your baseline commission. If you notice a mathematical discrepancy or have questions about your payout amounts, please email our team directly:
- Support Email: commissions@openly.com
- Note: Please remember to include your Agency Short ID in your inquiry
For more info, review our article Receiving Policy Downloads to Your Agency Management System.