How to Cancel a Policy

Agents can request policy cancellations by following these steps.

Step One: Gather Required Documentation

To initiate a cancellation, ask the policyholder to complete and sign one of the following:

• Lost Policy Release (LPR)
• Openly Cancellation Request Form

Include the policyholder's new mailing address (if applicable) when submitting documents.
 

Step Two: Submit Forms Online

Submit all signed cancellation documents directly to us through our webform.

Note: Do not upload cancellation documentation to the Documents tab within the Agent Portal. That section is not monitored for cancellation requests and will cause delays.