Policy Management

Claims

• How Do I File a Claim?
• Understanding Openly's Loss Settlement Approach
• What is Openly's Managed Repair Program (MRP)?

Cancellations and Reinstatement

• What is the Non-Payment Cancellation Process?
• How to Cancel a Policy
• Reinstating Policies
• What is Openly's Stance on Previously Cancelled or Non-Renewed Policies?

Inspections

• Openly’s Home Inspections Process

Policy Contact Information

• How Do I Change the Policy Mailing Address?
• How Do I Update the Policyholder's Phone Number and Email Address?
• How Do I Edit the Policy Mailing Address?
• What is the Policy Mailing Address / Contact Method and How Do I Find It?
• What Does Texting Opt-In Mean?
• How Do I Choose Electronic Documents?

Policy Endorsements

• How Do I Change the Agent of Record or Broker of Record on a Policy?
• What Endorsements Require a Service Request?
• How Do I Update Parties on an Issued Policy?
• How Do I Change or Update a Policy's Effective Date (Policy Term)?
• How Do I Edit, Delete, or Add a Mortgagee?
• How Do I Request an Endorsement?

See all 7 articles

Parties

• Third-Party Designee
• Who Can Be Listed As Human Named Insureds?
• How Do I Add a Legal Entity Named Insured?
• Who Can Be Listed As Non-Resident Trustees?
• Who Can Be Listed As Other Household Members?
• Who Can Be Listed As Additional Insureds?

See all 8 articles

Renewals

• What is Openly's Renewals Process?