Follow the steps below to update the Policy Mailing Address on an issued policy.
The policy mailing contact must be a Human Named Insured or a Legal Entity Named Insured. If you wish to add a new policy mailing contact not currently on the policy, contact our Customer Experience Team via our webform or Live Chat.
Updating the primary contact's email address or phone number does not require a change endorsement. To update either of those, view this article.
1. Search for a policy and click Manage.
2. Click on the Parties tab.
3. Under the Parties section click Edit with a Change Endorsement.
4. Choose the Change Endorsement option, select an effective date, and click Create.
5. Click Edit next to the Named Insured flagged as the Policy Mailing Address.
6. Enter the new policy mailing address and click Save.
7. Continue to the Review tab, then click Issue to process the endorsement.
8. If needed, you may also change the Named Insured that will be the policy mailing contact by clicking the Switch button under the Policy Mailing Address.
9. Select the new policy mailing contact and click Save.
10. Continue to the Review tab, then click Issue to process the endorsement.